Our Commitment

Our promises to you

Our commitment

Netherclay Home Care is committed to delivering a reliable service which is responsive to your needs and preferences. Our staff are trained and supported by an in house registered nurse and all staff receive regular training, support and supervision, as well as specialist training.

Providing person-centred care and support

Involving you, as well as family and friends in developing a personalised care plan

Listening and responding to your views, your family and friends to enable us to continually improve our service

Communicating effectivly with you, your family and friends to ensure you have the information neccessary to make informed choices

Evaluating your care on a regular basis to assess its effectiveness and adapt to any changing needs

Continually explore new thinking and work with health and social care sector services on new initiatives and research to improve our team and services

Providing staff with up to date training, support and supervision to enable them to carry out high-quality care

We afford all our clients courtesy, respect and privacy and ensure their right to independence and choice