Our Commitment
Our promises to youOur commitment
Netherclay Home Care is committed to delivering a reliable service which is responsive to your needs and preferences. Our staff are trained and supported by an in house registered nurse and all staff receive regular training, support and supervision, as well as specialist training.
Providing person-centred care and support
Involving you, as well as family and friends in developing a personalised care plan
Listening and responding to your views, your family and friends to enable us to continually improve our service
Communicating effectivly with you, your family and friends to ensure you have the information neccessary to make informed choices
Evaluating your care on a regular basis to assess its effectiveness and adapt to any changing needs
Continually explore new thinking and work with health and social care sector services on new initiatives and research to improve our team and services
Providing staff with up to date training, support and supervision to enable them to carry out high-quality care
We afford all our clients courtesy, respect and privacy and ensure their right to independence and choice